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These Terms of Service govern access to the Fdgwm storefront and purchases of the ceramic coffee mugs described in its current catalog. This store is operated by 10460 WASHINGTONIA PALM WAY 1338, LLC. By visiting the website or placing an order, the customer agrees to these Terms of Service and to the policies linked on the website.
Customers should compare usable capacity, dimensions, body and rim profile, handle clearance, base construction, quantity, and care notes. Usable capacity is measured below the rim to leave ordinary carrying space and is not the geometric overflow volume. Lighting can change the appearance of glaze, and reactive or speckled finishes can show normal placement variation without changing the listed vessel form. Normal finish variation does not permit us to substitute another color family, body profile, handle, or package quantity.
SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the legal age or age of majority in your state, province, or country of residence, or that you have given consent for any minor dependents to use this Site. You may not use our products, website, checkout, or services for any illegal or unauthorized purpose, and you may not violate any laws in your jurisdiction while using the Site.
SECTION 2 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice. We may modify or discontinue products, content, or services when necessary. Paid order prices are legally protected after checkout is completed, and we will not unilaterally increase paid order prices before shipment. If a clear pricing, inventory, or listing error affects an order, we will contact the customer, cancel the affected order if needed, and issue any applicable refund through the original payment method.
SECTION 3 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse, limit, or cancel orders that appear fraudulent, high-risk, abusive, incorrectly priced because of a technical error, or otherwise inconsistent with these Terms. Customers agree to provide current, complete and accurate purchase, billing, account, contact, and shipping information for all purchases made at our store. Customers also agree to promptly update account and payment information so we can complete transactions and contact them when needed.
SECTION 4 - GOVERNING LAW
These Terms of Service and any separate agreements under which we provide services shall be governed by and construed in accordance with the laws of the State of Florida, United States, together with applicable federal laws of the United States. This choice of law does not limit any mandatory consumer rights that apply in the customer’s place of residence. This governing law statement follows the legal business address and registration information supplied for 10460 WASHINGTONIA PALM WAY 1338, LLC.
Product Information and Store Content
Images distinguish a straight sage speckled mug, a rounded blue reactive-glaze mug, and two cream stacking mugs. Beverages, steam, spoons, napkins, shelves, counters, and other scene props are not included unless the package list expressly says so. A photograph of stacked cream mugs describes empty storage geometry only; it does not state that a filled mug can be stacked, that handles lock together, or that a separate rack is supplied. When an error is found, we may correct product information, availability, or policy content.
Product Use and Care
Ceramic must be handled carefully and inspected before use. Avoid impact, abrasive scouring, forced stacking, and rapid movement between extreme hot and cold conditions. Hot contents can heat the ceramic wall and handle, so the user should confirm a comfortable grip and stable placement before lifting. Stack only the configured pair while both vessels are empty, clean, dry, and undamaged; never lift the pair by the upper handle. Stop using a mug with a chip, crack, loose fragment, or damaged handle. These care instructions do not reduce the right to report delivery damage or an incorrect item.
Payment, Shipping, Returns, and Third-Party Services
Payments are processed through Shopify Payments, using only the payment methods currently shown at checkout. Shipping, returns, refunds, and cancellation requests are handled according to our Shipping Policy and Return & Refund Policy. The store may use Shopify, payment processors, analytics tools, shipping carriers, and other service providers to operate the website and fulfill orders.
Intellectual Property, Website Availability, and Updates
Website content, product presentation, text, layout, images, and branding are owned by or licensed to 10460 WASHINGTONIA PALM WAY 1338, LLC unless otherwise stated. We may update the website or these Terms from time to time. The version posted on this website applies when a customer visits the site or places an order.
Security work, scheduled maintenance, or a hosting or checkout incident can temporarily affect access to the storefront. We use reasonable efforts to restore service, and an interruption does not erase an accepted order, an available return right, or a mandatory consumer protection.
SECTION 5 - CONTACT INFORMATION
Company Name: 10460 WASHINGTONIA PALM WAY 1338, LLC
Store Name: Fdgwm
Business Address: 10528 Washingtonia Palm Way #4716, Fort Myers, FL 33966, United States
Email: support@fdgwm.shop
Phone: +1 (781) 678-1463
Support Hours: Monday-Friday: 9:00 AM - 5:00 PM (GMT+08:00) Singapore Standard Time (Singapore)